1. What are the model limitations for 3D printing?
2. How to export a 3D file to STL format?
3. What is layer thickness? What printing layer thicknesses are currently available?
4. What is the printing accuracy?
5. 3D printing service lead time and cost?
6. How to choose the right 3D printing technology?
7. What are the characteristics of printing filaments?
8. If I don't have a 3D file, how can I proceed with 3D printing service?
9.3DMart Business Hours?
About Purchasing Machines
1. Are there any display machines on site?
2. Can I print samples for testing before purchasing a machine?
3. What is the equipment delivery time?
4. After-sales service and comprehensive training?
5. What is the warranty period for the machine?
6.3DMart Social Media
1. What are the model limitations for 3D printing?
Due to the nozzle diameter of 0.4mm, objects smaller than 0.4mm cannot be formed. Wall thickness must be greater than 0.4mm.
The circular holes must be greater than 0.8mm, and the object's minimum volume cannot be less than 1 cubic centimeter.
The maximum size cannot exceed 20 x 20 x 30 cubic centimeters (large files need to be split by the user)
2. How to export a 3D file to STL format?
Click here to view: 3D Software Export to STL File Tutorial
3. What is layer thickness? What printing layer thicknesses are currently available?
Layer thickness is the thickness (height) of each layer added to the model. Smaller layer thickness results in finer quality. If the model has many unsupported parts, it is recommended to choose a larger layer thickness for better surface quality.
The currently available general printing layer thickness (Layers) is 0.2mm, which is the best choice for detail and time. If further adjustments are needed, please contact us directly.
4. What is the printing accuracy?
The printing accuracy of FDM models is approximately 0.4-0.3mm (fine surface texture).
The printing accuracy of SLA models is approximately 0.1mm (smooth surface).
The printing accuracy of MJF models is approximately 0.1mm (matte texture).
*Due to the different characteristics of objects printed with different 3D printing technologies, you can refer to [No prior knowledge needed, quickly choose 3D technology] to select the required technology, or contact us with your specific needs.
*The complexity of the printed object, orientation, and materials used will affect accuracy.
5. 3D printing service lead time and cost?
The cost varies depending on the object's size and material. For objects of general size, it typically takes 3-5 business days. You can upload 3D files (STL format) to the quoting system, and a dedicated person will estimate the price and time for you! If you have any special requirements, please contact us directly by phone or email!
(Contact number: (02)2231-6389 / Email: client@3dmart.com.tw)
6. How to choose the right 3D printing technology?
Introduction to FDM Printing Technology
Introduction to LCD Printing Technology
Introduction to MJF Printing Technology
Quick comparison for beginners: [No prior knowledge needed, quickly choose 3D technology]
7. What are the characteristics of printing filaments?
Click here to view: 3D Printing Filament Comparison Guide
Comparison Table of FDM 3D Printer Filament Material Characteristics
8. If I don't have a 3D file, how can I proceed with 3D printing service?
If you have a physical model, simply fill out the 3D scanning online form and provide multiple photos of the object along with its actual dimensions. We will quickly assist you with a quote for scanning services and estimated working hours based on the object's size and complexity, ensuring your workflow is not delayed!
9. 3DMart Business Hours?
Monday to Friday
09:00 AM - 11:50 AM
01:00 PM - 06:00 PM
(Lunch break from 11:50 AM to 01:00 PM, closed on Saturdays, Sundays, and public holidays)
About Purchasing Machines
1. Are there any display machines on site?
．3D Printers:
Ultimaker S3 3D Printer, Ultimaker S5 3D Printer, Ultimaker S5 Pro Bundle 3D Printer, Snapmaker 2.0 3-in-1 3D Printer / A350T, Phrozen Sonic Mighty 8K LCD Resin 3D Printer, Phrozen Sonic Mega 8K LCD Resin 3D Printer.
．Vacuum Forming Machines:
Mayku FormBox Desktop Vacuum Forming Machine, MY YARD Vacuum Forming Machine.
．3D Scanners:
Matterport Pro2 3D Camera, SHINING 3D - EinScan Pro HD Scanner, Shining EinScan-SE 3D Scanner.
．Laser Engraving and Cutting Machines:
Snapmaker 2.0 3-in-1 3D Printer / A350T, FLUX beamo Laser Cutter, FLUX beambox Laser Cutter.
*If you need to view the physical equipment on site, please contact us by phone or email and successfully schedule an appointment before coming to the site to avoid wasting your valuable time.
2. Can I print samples for testing before purchasing a machine?
For first-time machine purchase evaluation, sample printing can enjoy a discounted service price. Please contact sales for details.
3. What is the equipment delivery time?
Most machines are delivered within one week. In unforeseen circumstances such as epidemics or flight issues, the delivery time may be longer. The delivery time also varies depending on the brand and model. You can call or email us before purchasing to inquire, and a 3DMart sales representative will contact you with professional advice.
(Contact number: (02)2231-6389 / Email: client@3dmart.com.tw)
4. After-sales service and comprehensive training?
All equipment comes with, and currently, we also offer professional training services for Snapmaker 3-in-1 series 3D printers, Original Prusa i3 MK3S 3D printers, and Phrozen resin 3D printers. All training is conducted at the 3DMart office.
5. What is the warranty period for the machine?
Most brands offer a one-year full warranty. For detailed information, please call or email to confirm the warranty period for a specific piece of equipment.
(Contact number: (02)2231-6389 / Email: client@3dmart.com.tw)
Click here to view: After-sales Service and Repair Process
6. 3DMart Social Media
．Official LINE:
Click here to scan QR code, search for "@3dmart" in the LINE APP.
．Facebook Fan Page:
https://www.facebook.com/3dmart.com.tw/
．YouTube Channel:
https://www.youtube.com/channel/UC3Sj4_xZstV69XBS5l7KzEQ
．Instagram: 3dmart
https://www.instagram.com/3dmart/